Cancellation Fees for Appointments

Hello valued clients, there are some schedule changes happening at AHOC this Fall! Beginning Oct.1st 2021, we will be implementing cancellation fees for ALL requests for sick/comprehensive appointments. This is to help us ensure we are limiting NO SHOW appt's and to try and maintain availability for the continued high volume requests we are seeing for sick appointments while we continue to experience LIMITED APPT. AVAILABILITY.  Please know our staff are giving every effort to try and accommodate you and your pet as soon as possible. We do still ask that upon arrival, please stay in your car and either text us at 773-378-9142 to check in or call us at (773) 878-8002 as the lobby will continue to remain closed for now.

A Note on Boarding during COVID:

As the Holiday's approach, we expect to see an increase in boarding requests. At this time we are prioritizing sick appointments and booking out a couple of weeks out or more. If your pet is in need of updated exams, vaccines, or lab tests (that are required for boarding with us) please keep this in mind. We are unable to squeeze in last minute appointments so please plan accordingly and in advance. In some cases, we may have to deny boarding requests if your pet is not up to date on lab tests and or vaccines required for boarding.Thank you for your cooperation!